Frequently asked questions
Onasis is a creator production studio — not face swap, not auto-post template SaaS. Find answers below or read our blog and press kit.
What is Onasis AI?
Onasis is a creator production studio for agencies and power creators — Video, Image, and Edit studios with Cast character consistency, platform presets, and deterministic export packs.
Is Onasis a face swap tool?
No. Onasis is a production studio for batch reels, Cast-consistent characters, and export workflows — not face swapping.
Does Onasis auto-post to Instagram or TikTok?
No. You export packs and post manually. Onasis does not log into third-party platforms.
How does pricing work?
Hybrid subscription plus credits. Creator $29/mo (3,000 credits), Agency Starter $119 (12,000), Agency Pro $299 (35,000). 100 credits = $1.
Can I pay with crypto?
Yes. Crypto billing via invoice is available. See pricing and the crypto billing use case.
What is Cast?
Cast stores character reference images that persist across Studio sessions — consistent identity without re-uploading every time.
How many Cast characters per plan?
Creator: 3. Agency Starter: 20. Agency Pro: 60.
What are platform presets?
16 destination presets lock aspect ratio, duration, safe zones, and default models per platform — Instagram Reels, TikTok, agency batch, and more.
What is the still-to-video pipeline?
Generate a still in Image studio, browse in Gallery, animate in Video studio with parent jobs linked for review.
Does Onasis generate AI captions?
No. Metadata Restructure uses structured slots you fill — deterministic templates with platform character caps.
What is in an export pack?
Renamed media plus caption.txt, hashtags.txt, alt.txt, and manifest.json ready for VA handoff or manual post.
Do failed jobs refund credits?
Yes. Unused reserved credits release when a job fails or is cancelled.
Is there team review for agencies?
Yes. Draft, review, approve, and export workflow states with safety moderation separate from creative approval.
What is competitor Intel?
Pattern tracking — posting cadence and caption length — not AI-generated copy or cloned creatives.
Which languages does the marketing site support?
English plus Spanish, Portuguese (Brazil), German, French, Polish, and Japanese locale pages.
What is the best aspect ratio for Instagram Reels in 2026?
9:16 remains native. Onasis Instagram Reels preset locks aspect and safe zones automatically.
Can agencies manage multiple talents?
Yes. Each workspace gets isolated Cast and managers see only assigned workspaces.
What is agency batch reels?
High-volume 9:16 production with Flash drafts for iteration and Pro finals for export across talents.
Where is the credit estimator?
In Studio under Tools → Credit Estimator. Live estimates update with preset, model, and duration.
How do I compare Onasis to Runway or Creatify?
See our compare hub for agency batch workflows vs generative experiments and template SaaS auto-post tools.
Is adult content supported?
18+ presets exist for creator platforms with consent controls. See adult creator studio use case.
Where can I read guides?
Blog, format guides, use-case pages, and tools landing pages on onasis.ai.
Still have questions?
Open Studio or email [email protected]
Open Studio